Terms and Conditions

By ordering from our website you agree with the following terms and conditions:


All prices on the website are in Euro.


When you place an order, you will receive a confirmation by e-mail. In this confirmation you’ll see the articles that you have ordered, the price and (if applicable) shipping costs.


You can use PayPal to make a payment or you can wire the amount by bank. When we have received the payment, we will send your order.

If an item is out of stock, it might require longer delivery time. This will be clearly stated by the product description.


Orders will be shipped by PostNL. All articles are packed and send with care. Shipments are for the risk of the buyer. Straps by Fleur is not responsible for possible shipment damage or loss. In case you want to have guarantees, please us the ‘registered mail’ option. This comes with additional costs for the buyer.


When an article does not match your expectations, you have the right to return the article within 8 days. Give a notice of your return shipment to info@strapsbyfleur.com. The articles must be send back in the original state and unused to Straps by Fleur. The costs for return shipment are for the buyer. After we have received the articles returned, we will repay the amount on your account within 7 days.


If you have a complaint about our service or products, you can send us an email to info@strapsbyfleur.com. Since these straps are made of natural materials, there can be small imperfections. However, all straps will receive a final check from us before they are shipped.


Straps by Fleur is not responsible for damage to products by normal wear and tear or wrong use of the product.


Straps by Fleur respects the privacy of all her costumers and makes sure that the personal information you give us, is only used to process your order. We will not give your information to third parties.


It is not permitted to copy and use text and pictures from this website without explicit permission from Straps by Fleur.